Logo Passcreator

FAQ

Frequently asked questions about using the Passcreator API.

The Data I'm Sending in an API Request Is Not Showing up, Why Is That?

If your API requests are not showing the expected results in Passcreator, check the following common issues:

Content-Type Header

Make sure to set the Content-Type header to application/json.

Example Header

Required header

Content-Type: application/json


Request Body Structure

Ensure that the JSON data is in the body of the request, not part of the URL.

ZapierStyle Parameter

For endpoints that are not V2 or V3 of the API, ensure that the body structure matches the zapierStyle that you've specified.

  • For zapierStyle=true, you need to provide key-value pairs (e.g. the key is the ID of an additional property, the value is the value you want to use).
  • For zapierStyle=false, the values are encapsulated into sub-arrays.

We recommend to use zapierStyle=true and only mention this way of submitting data in the documentation.

Is There a Rate Limit?

Yes, the default rate limit is 600 requests per minute. If you hit the rate limit we will block you using an exponential backoff (the time you'll be blocked will increase each time you hit the limit).

Do You Have a Postman Collection?

Yes, see the Postman Collection documentation.

What Is the Meaning of V2 and V3 vs. Endpoints Without a Version?

Endpoints without a version number in it are still fully supported and will continue to work. They may have different structures in terms of responses that they return.

V2 endpoints all contain the same data structure for response bodies. E.g. they contain more info if errors occur and not only use HTTP status codes. Not all endpoints are available as V2 endpoints.

V3 endpoints include support for the Query Language which allows for very sophisticated bulk actions amongst other great things. Not all endpoints are available as V3 endpoints but we will add them over time.

What Are Deprecated Endpoints?

Endpoints are marked deprecated if we will eventually not support them anymore. For the time being you can continue to use them if you have already integrated them. We will let you know way in advance before turning them off.

If you build a new integration with Passcreator's API, do not use the deprecated API endpoints.